Customer Comments
Mr G from Portsmouth (Jan 2026)
"Mr Bayfield is exemplar to financial advice. A very friendly manner, I felt comfortable after the first conversation. He is upfront and an open listener. He provided various options with no pressure to select any. He understood all my concerns and was able to offer solutions and ideas for me to choose. I would say without doubt, the best adviser I have ever been supported by. TOP MARKS!"
Mr D & Ms L from Portsmouth (Nov 2022)
"Simon was great, taking the time to check for updates for us and providing useful advice along the way. Would not hesitate to use again or to recommend."
Mr B from Hampshire (May 2026)
"Alex was a great help, as a first time buyer wanting a buy to let mortgage, I was grateful for his guidance. The information he provided was clear and he was always available if I wanted to check my understanding and talk through the details of the mortgage I was taking on. My house purchase completes very soon, my very many thanks to Alex."
Mr A from Glossop (April 2023)
"Simon is an extremely friendly and professional individual whom put my mind at ease from the start."
Ms K from Southampton (Nov 2022)
"First class service finding is the right product and following up all the way until completion."
Ms C & Mr R from Emsworth (Nov 2022)
"Alex was fantastic! Without him we wouldn’t have our first family home. With the current climate, everything was changing fast but Alex continuously kept us updated and put our minds at ease. I would highly recommend his services to anyone looking for mortgage advice."
Mr P & Mrs R from Southampton (April 2026)
"The service and advice that we received was exceptional from start to finish. I wouldn't hesitate to use Alex again, or recommend his services to friends and family. We will certainly use Alex again in the future."
Mr J & Ms M from Maidstone (Oct 2022)
"Alex was fantastic. Always kept us in the loop about progress, got the whole thing sorted extremely quickly and was always available for any queries we had. Would 100% recommend and use again. Thank you Alex for all your hard work!"
Miss S from Portsmouth (July 2021)
"My experience with Trojan Financial Services Limited was exceptional. Sunny Lau is honestly the BEST mortgage advisor to ever exist. He went absolutely above and beyond to help me in not just finding a perfect mortgage, but all the other aspects of moving house too. As a first time buyer especially, I couldn’t have asked for a better ally. Thank you so much Sunny!"
Mr T & Mr M from Shoreham-By-Sea (Nov 2025)
"Alex Main was an absolute star, My mortgage was not a straight forward one but this didn't put him off. H'es been an all round legend throughout the process and very attentive in providing any information I might have needed"
Mr E & Ms A from Southampton (April 2023)
"Alex my mortgage advisor is very friendly and was very helpful in my case, i will recommend him to all my friends and people who I know."
Mr A from Portsmouth (July 2023)
"Very informative adviser, kept me updated throughout the whole process, I would highly recommend Trojan Financial Services 100%."
Mrs D from Portsmouth (July 2023)
"I am a really fussy person and Alex Main has been really paitent with me, he has gone above and beyond to help me with my mortgage"
Mr A & Mrs H from Shaftesbury (Apr 2023)
"Alex was very professional and helpful and also very patient when waiting for us to be able to complete with our new insurance."
Mr R & Mrs M from Southampton (Nov 2022)
"Brilliant service, with huge amount of industry knowledge with a personal and open approach. Available and prompt with all communication - couldn’t recommend highly enough. Thank you - bring on the remortgage;-)"
Mrs C & Mr M from Waterlooville (Dec 2022)
"Alex was very professional and helpful and also very patient when waiting for us to be able to complete with our new insurance."
Mrs T & Mr S from Eastbourne (Dec 2022)
"Alex was prompt and understanding of our situation and replied to emails when not on duty as we were abroad and on a different time zone."
Mr A from Portsmouth (Sept 2025)
"Tony conducted the entire process very professionally and took the time to understand my personal situation and offer impartial and 'human' advice, to allow me to come to a solution that fit my circumstances and needs. I couldn't recommend him enough"
Mrs C & Mr P from Chichester (Dec 2025)
"Alex, is a fantastic advisor. Highly professional. He provides and excellent and trustworthy service. We have, and always do recommend him to family and friends."
Ms L from Southampton (Jan 2023)
"Sunny is brilliant and I will be using him for all my mortgages :)"
Mr T from Blackpool (Mar 2023)
"The second or third time Simon has helped me, has portrayed professionalism, integrity and a sense of humour"
Mr C & Ms L from Emsworth (Mar 2022)
"Simon is an excellent communicator. He listens. He advises. He provided sound advice. He was always at the end of the phone or email and always acted swiftly and diligently"
Mr C & Mrs M from Southampton (Feb 2022)
"Sunny is brilliant and has been with us every step of the way, nothing was too much trouble and we have a brilliant product, would highly recommend to everyone"
Ms R & Ms F from Birmingham (Nov 2022)
"Simon has always been exceptionally professional and given us amazing service"
Mrs C & Mr G from Southampton (Dec 2025)
"Alex was great, approachable and always happy to help and really followed our situation closely. Really appreciated his advice and having him at the end of the phone"
Ms A from Southampton (Oct 2022)
"From start to finish the whole experience wasn’t stressful as it come be shen you are remortgaging. I was informed of every step. I would highly recommend to people."
Mr T & Ms A from Southsea (Sept 2022)
"Simon went above and beyond when helping us buy a new property and gave solid advice throughout. He only asked for information that was needed at the time and did not bombard us with writing a list of things we buy each month etc like our previous financial advisor did. Our journey (which is the only way it can be described) took over a year and he did not loose enthusiasm at any point and appeared like he really was rooting for us to move to our dream home all the way through. I will be recommending him to family as they are looking to buy in the next year or so too. Thanks for everything Simon!"
Miss V from Portsmouth (Aug 2022)
"The whole experience was made as stress free as possible, nothing was too much trouble and helped with all queries (even silly questions). I have and will continue to highly recommend to anyone requiring Trojan financial services."
Ms H & Mr C from Chichester (July 2022)
"Alex has been wonderful! We have felt very supported throughout both our mortgage application and applying for life life insurance."
Mrs C & Mr A from Southampton (July 2022)
"Alex Main - wow !! Literally a god send in the remortgage process for us. Our application wasn’t the easiest but nothing was too much trouble. He was always on hand for any questions and kept us up to date every step. Alex is a credit to Trojan FS and we will definitely be using him again!! Thanks Alex"
Mr S from Fareham (April 2023)
"Very personal and friendly service. Understands complexity of situation and does everything possible to help."
Mr E from Portsmouth (April 2023)
"Sunny helped me out massively. He made the entire process really easy and he was engaging throughout. I would recommend this company to everyone."
Mr N from Hayling Island (Sept 2023)
"I had a very unfortunate circumstance but with Alex’s help we were able to a mortgage to suit my circumstance. He went out of his way to make sure it happened and I’m eternally grateful."
Miss S & Mr G N from Redhill (Oct 2023)
"Sunny is amazingly helpful and was always happy to spend time answering any questions and queries we had. It's a very stressful time due to high interest rates and we are extremely grateful to have had Sunny help us with finding the best rate possible at the time. Thank you Sunny!"
Mrs J from Fareham (Mar 2024)
"Efficiency of Alex's service and how quick I got valuation and then the offer in the post. All within 3 days!"
Mrs S & Mr A from Fareham (Dec 2025)
"Alex is always incredibly supportive and patient, taking the time to explain everything clearly and thoughtfully. We trust him and know he works hard to secure the best possible deal for us. He’s genuinely helpful and has always acted in our best interests. We haven’t considered using anyone else that trust and consistency mean a great deal to us."
Mr A & Mrs L from Southampton (Jan 2023)
"Alex went over and above throughout the whole process. He was very helpful always checking in and seeing how it was all going"
Ms T from Shetland Islands (Nov 2022)
"Great service thank you so much really made a difference by finding best deal for us"
Miss H from Esher (Oct 2025)
"I cannot thank Sunny enough for his commitment, knowledge, professionalism and going that extra mile to help me with a tricky mortgage. He will be my only broker from now on. He was honest and transparent and informed me every step of the way! Thank you!"
Mr L & Mrs J from Aldershot (Oct 2025)
"Great service , made a stressful process a lot easier for us , Alex main was available 24/7 and could not of done this without him, anything we wanted or questions we had he made sure it was done asap, very happy."
Ms M from Southampton (Jun 2025)
"The prompt actions and the initiatives to help me get the best product despite my unusually difficult situation and house hunting. I think the patience and resilience in helping me get this mortgage is remarkable. To both Simon and Tony, thank you very much. Definitely recommend your services to family and friends."